We are here to help you
We are continuously trying to improve our service and accessibility, so please do not hesitate to make our agents aware of any support you may require, and we will do what we can to assist you.
Our opening hours
Monday to Friday:........................................................................8:30am to 7:00pm
Saturday:........................................................................9:00am to 5:00pm
Sunday:........................................................................Closed
Bank Holidays:........................................................................9:00am to 5:00pm
Holiday opening hours
Christmas and new year contact centre opening times
Our opening hours
Monday 23rd December........................................................................8:30am to 7:00pm
Tuesday 24th December........................................................................9:00am to 1:00pm
Wednesday 25th December........................................................................Closed
Thursday 26th December........................................................................Closed
Friday 27th December........................................................................9:00am to 5:00pm
Saturday 28th December........................................................................9:00am to 5:00pm
Sunday 29th December........................................................................Closed
Monday 30th December........................................................................9:00am to 5:00pm
Tuesday 31st December........................................................................9:00am to 5:00pm
Wednesday 1st January........................................................................Closed
Thursday 2nd January........................................................................8:30am to 7:00pm
Manage your policy online
Online service centre
Includes requesting updates to your details, the status of your claim and document requests.
Accept renewal offer
Cancel a policy
Request documentation
Change phone number or email address
Update errors on policy
Request an update on a claim
Report an issue with MyAccount
Change of Address
MyAccount
View policy details and access your documents.
Available 24/7
Switch policy auto-renew on and off whenever you want
View and download your current policy documents
See key policy information: policy number, registered address, type of cover, pillion cover status, policy status and much more
Access BikeSocial Membership (if you are eligible)
Online contact options
Webchat
Do you have any questions? Chat with us on Webchat
Options to support you
We know our customers have different needs, and may require additional support in contacting us, or making use of the services we offer.
We are continuously trying to improve our service and accessibility, so please do not hesitate to make our agents aware of any support you may require, and we will do what we can to assist you. Rest assured, any personal information provided will be treated with the upmost care and held securely.
Give us a call
Premium Credit Limited
For any queries regarding your credit agreement, please contact Premium Credit Limited.
FAQ
Can't find the answers you need? Try our frequently asked questions page for more information.
A BikeSocial membership is exclusive and free for all our customers who buy their bike insurance directly from Bennetts. Membership can also be purchased with an annual subscription.
To view the complete list of BikeSocial FAQs, please click here.
Log in or join BikeSocial Membership now for exclusive access to discount codes and vouchers, events, rider training, track days, and competitions. Enjoy 1000s of money-can’t-buy experiences at Bennetts British Superbike rounds and the chance to be part of BikeSocial features and testing too. Get more from motorcycling with BikeSocial Membership.
Complaints
Bennetts Motorcycling Services Limited is constantly striving to enhance the experience that our customers have with us. If you have a complaint, we’d like to hear about it, so that we can improve our service.
